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Fraud Analyst - (Jacksonville) in Jacksonville, Florida For Sale

Price: $122
Type: Technical, For Sale - Private.

The Job Pindrop is looking for a Fraud Analyst with a sound knowledge of financial fraud detection, fraud detection alerting technologies, and the remediation process of each fraud type. If you have an analytical mind and are able to react and respond quickly to changes in fraud performance metrics, fraud system performance and client requests/escalations, we want to talk to you! As Pindrop's Fraud Analyst, you will be committed to closely monitoring performance and be able to identify and communicate opportunities for improvement and implement measures to address. You will manage and support client accounts onsite at multiple locations, build collaborative relationships to achieve target performance, and meet established goals of the client. In addition, you will use effective communication skills to transfer knowledge as well as providing constant feedback and training to keep internal and external fraud teams up to date on performance and remediation. What You'll Do Directly support client fraud teams onsite at a single or multiple locations Work with client fraud teams to pre-screen alerts and assist with dispositioning cases as fraud or genuine Provide initial and ongoing training for client fraud teams to ensure a complete understanding and best practice utilization of Pindrop products and services Monitor key performance indicators daily and provide analysis related to performance, aimed at improving fraud detection and false positive ratios by defining and recommending enhancements to application policies, risk assessment scores and thresholds within all products and channels Liaison and provide communication internally as needed to resolve accuracy and product concerns, provide performance reporting and assist with Who You Are BS/BA degree or equivalent combination of education/experience Related role experience of 2+ years Proven fraud and risk analysis skills and a strong understanding of the financial services, fraud operations and call center operations industry Ability to collaborate and communicate effectively across all levels of the organization, both internally and externally Excellent communication, organizational, analytical, decision-making, and problem-solving skills Based on location, able to travel up to 80% Perks at Pindrop We hire good people, and take care of them. Whether it's your favorite coconut water in the fridge or an office-wide chili cook off, Pindrop believes in fostering an environment where employees don't just come to work hard, but play hard. We host regular game nights, team challenges, and offsite events (not to mention the endless snacks and catered meals) to keep everyone involved in our company culture. None of these strike you? We appreciate new ideas any and everywhere. Let us know what interests you and we can incorporate it into our Tea Time twice a month. Grab a beer and discover something new. Keep learning. Pindrop offers regular Lunch & Learns and Tech Talks that promote an environment for people to grow outside of their job title. Want to learn to code with minimal experience? Come to our Intro to Python Tech Talk. Interested in March Madness? See how data science can help you beat the bracket at our Data Science in the Real World Lunch & Learn. In addition to these events, we promote a continued education budget for each of our employees to grow and improve in tandem with the company. Our employees are creative, excited, and above all a team. Pindrop is one of the fastest growing security startups in the country, but we make sure to hire only the best of the best. Better yet, every employee is passionate about the company and our mission. (Can you blame us?) When you put that passion in a collaborative setting it unites everyone as a team. Fighting criminals is in the job description. No matter which facet of Pindrop you want to work for, we are all working towards the same goal-- making sure the bad guys don't win. Our Bio Founded in xxxx | Raised $122 million Venture backed by Andreessen Horowitz, Google Capital, IVP, Citi Ventures, Felicis Ventures, & GV Pindrop is the pioneer in voice fraud prevention and authentication. We provide enterprise solutions to reduce fraud losses and authentication expense for some of the largest call centers in the world. Pindrop's patented Phoneprinting (TM) technology can identify, locate and authenticate phone devices uniquely just from the call audio thereby detecting fraudulent calls as well as verifying legitimate callers. We have been selected by the world's largest banks, insurers, brokerages and retailers, detecting over 80% of fraud even for attackers never seen before. Pindrop's solutions are allowing customers to reduce call time and improve their customers' experience even while reducing fraud losses. Check out this video to get more of an idea of what we do and all the good karma you'll rack up working for us. Pindrop is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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State: Florida  City: Jacksonville  Category: Technical
Technical in Florida for sale

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