Collections Specalist Job - (jacksonville, florida) in Jacksonville, Florida For Sale
Job Number:
Business: GE Capital
Business Segment:
Capital : International
About Us: GE Capital EMEA is one of the regions largest commercial and consumer lenders with over 80 billion in assets, 19,000 employees, more than five million customers and operations in 19 countries. Working Capital Solutions (WCS) leverages the financial solutions and industry expertise of GE Capital to offer Accounts Receivable management on a global basis to GE and its affiliates. We offer a full range of Accounts Receivable management capabilities, including financing and servicing solutions through our world class people, processes and technologies With over 62B receivables purchased annually and over 13B of assets managed in xxxx, WCS provides credit and collections services through five Centers of Excellence and over 15 locations globally. WCS is committed to employing a diverse workforce throughout the world, and to providing all employees with opportunities to reach their growth potential and contribute to the progress of the communities we serve. Our achievements reflect a culture of meritocracy where every employee can be a leader. We believe that when one person grows and improves, we can all grow and improve, as we continue to meet and anticipate the needs of customers around the world. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an :a targetnew hrefwww
1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf:Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Posted Position Title: Collections Specalist
Career Level: Experienced
Function:
Collections
Function Segment:
Collections : Multi Stage
Location:
United States
U.S. State, China or Canada Provinces: Florida, Wisconsin
City: Jacksonville, Brookfield
Postal Code: xxxx8
Relocation Assistance: No
Role Summary/Purpose: GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.
In your role as Collections Specialist you will be responsible for Collections activities related to a GE business portfolio. You will manage collection and account resolution with customers of delinquent accounts, and provide customer service, develop payment arrangements, and assist in resolving customer complaints and problem accounts.
Essential Responsibilities:
: Review aging reports and initiate calls to customers with past:due balances to arrange for payment.
:Initiate collection calls to major account customers, research and resolve past due/billing issues on complex accounts that have resulted in delinquent payment.
:Resolve customer complaints and research account discrepancies; analyze receivables data for customers.
:Forecast cash collections, evaluating and escalating issues to appropriate internal and external contacts.
:Perform routine accounting reconciliations, reduce account aging, and establish clear and concise communications; participate in presentations of account receivables information.
:Maintain call logs and expected payment dates.
:Evaluate if credit or debits need to be issued and rationalize payment plans with customers.
:Daily interaction with outside customers, including follow:up with customers when expected payment has not been received.
Qualifications/Requirements:
: Minimum 1 year of collections or customer service experience.
:Experience with Microsoft Suite to include Word, Excel, PowerPoint and Outlook.
: Must be fluent in Spanish.
u: Eligibility Qualifications:
:Must submit your application for employment through gecareers to be considered (Internals
via COS)
:Must be willing to comp
Source: http://www.tiptopjob.com/jobs/xxxxxxxx_job.asp?source=backpage